Intuit has trimmed its full-time workforce by 17%, equivalent to approximately 3,000 positions globally, to enhance operational efficiency and concentrate on strategic areas, particularly AI.
In a message circulated to staff on Wednesday, CEO Sasan Goodarzi emphasized the company’s efforts to “simplify our structure and reduce complexity” to effectively pursue growth and key objectives, such as expanding their “AI-native platform.”
“We are committed to swiftly delivering undeniable customer benefits through a powerful mix of data, AI, and human expertise,” part of his communication stated.
The internal note outlined Intuit’s intention to eliminate managerial, coordination-heavy, and redundant roles, along with the closure of offices in Reno, Nev., and Woodland Hills, Calif.
Additionally, Intuit disclosed plans to scale back investments in Mailchimp and address any overlaps between TurboTax and Credit Karma following the integration of these products.
While the company refrained from specifying the number of affected roles in Canada, Intuit operated offices in Toronto and Edmonton, with the latter being shut down in a previous round of layoffs in 2024 that impacted 1,800 individuals.
As of July 31, 2025, Intuit employed around 18,200 workers across seven countries, according to its annual report.
Impacted employees were informed of their job status on Wednesday, as per the company’s internal correspondence.
Intuit’s recent actions align with a trend among various firms announcing workforce reductions this year, like Amazon shedding 16,000 jobs, Block cutting 4,000 positions under Jack Dorsey, and Pinterest downsizing by 15%. Although not directly related to AI, the layoffs at Intuit, similar to those at Block and Pinterest, reflect the broader industry trend of AI impacting workforce decisions.
Moreover, Intuit has secured long-term agreements with AI startups Anthropic and OpenAI to incorporate their AI models into its software and enhance personalized tax, finance, accounting, and marketing capabilities through Claude and ChatGPT.
The staff reductions preceded Intuit’s third-quarter financial results release, projecting annual revenue to range between $21.34 billion US and $21.37 billion US, surpassing the earlier forecast of $21 billion US to $21.19 billion US.
According to Reuters, the restructuring efforts will incur approximately $300 million US in charges for the company.